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Free delivery in Male' City for orders above MVR 200

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Shipping & Return

All items listed on our website will be delivered in Male' & Hulhumale. All deliveries will be made to the Ground floor doorsteps.

We have a 24h return policy, which means you have 24h after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at sales@alif.mv. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at sales@alif.mv.


Damages and issues 
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.


Exceptions / non-returnable items 
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.


Exchanges 
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.


Refunds 
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank to process and post the refund too.

Free Delivery in Male' City

For any order above MVR 200, we will deliver your item free of charge to the ground floor of your residence!

Dedicated Customer Support

Got questions? We can answer them! Just send us a message on Viber or give us a call!

24-Hours Returns!

Got a damaged product? Let us know ASAP and we will either refund you or let you exchange your item!